Legal Document

Kelaghor Terms & Conditions — Complete Rules for Using the Platform

Please read these Terms & Conditions carefully before creating an account or using any services on kelaghor. Your rights, responsibilities, and our policies are clearly outlined here.

Last Updated: January 2026
Transparent Policy
No Hidden Terms
User Protection
Your Rights, Assured
Written in Bengali
Explained in Plain Language
Regular Updates
Always the Latest Policy

Key Points of the Terms & Conditions

Key highlights at a glance

👤
Account Registration

To open an account on kelaghor, you must be at least 18 years of age. Each person may register only one account. Registration must be completed with accurate and truthful information.

💰
Deposit & Withdrawal Policy

Deposits and withdrawals are subject to specific limits and methods. Transactions via Mobile Pay, Nagad, and Rocket are secure and fast. Withdrawals from verified accounts are processed in the shortest possible time.

🎁
Bonus Usage Rules

Each bonus has a specific wagering requirement. You cannot withdraw directly from your bonus balance — a required amount must be wagered first. Failure to meet the conditions may result in the bonus being forfeited.

🔒
Account Security

Keep your password and login details completely confidential. You are responsible for all activity on your account. If you notice any suspicious activity, contact kelaghor support immediately.

⚖️
Dispute Resolution

For any complaint or dispute, contact kelaghor support first. We aim to resolve issues within 7 business days. If unresolved, you may seek assistance from an independent mediator.

🚫
Prohibited Activities

Creating multiple accounts, bonus abuse, fraud, or any other dishonest practice is strictly prohibited. If such activity is detected, the account will be permanently closed.


📋 1. General Terms

Kelaghor.net (hereinafter referred to as "kelaghor" or the "Platform") is an online gaming and betting service provider in Bangladesh. These Terms & Conditions ("Terms") form a legally binding agreement between kelaghor and its users ("you" or "member").

By accessing kelaghor, creating an account, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any of these terms, please do not use this platform.

Important: kelaghor reserves the right to update these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the revised Terms.

These Terms have been prepared in Bengali for the convenience of users in Bangladesh. However, in the event of any interpretive conflict, the English version shall prevail.

👤 2. Account Policy

To create an account on kelaghor, the following conditions must be met:

  • You must be at least 18 (eighteen) years of age.
  • All information provided at the time of registration must be truthful, accurate, and complete.
  • Each person may only operate one account. If multiple accounts are found, all of them will be closed.
  • Kelaghor may request verification of your National ID or other valid identification documents at any time.
  • Account login credentials must not be shared with anyone.

You are solely responsible for all activity on your account. If you notice any unauthorized access or suspicious activity, please contact us immediately via support@kelaghor.netto get in touch.

Kelaghor follows KYC (Know Your Customer) guidelines. Identity verification is mandatory before processing large withdrawals. This is done to protect your account.

💳 3. Financial Transactions

Kelaghor processes all financial transactions through Bangladesh's authorized mobile banking channels. The following rules apply to all transactions:

  • Minimum Deposit: ৳200 (two hundred BDT).
  • Minimum Withdrawal: ৳500 (five hundred BDT).
  • Maximum Daily Withdrawal: Determined by account level.
  • Withdrawal requests are typically processed within 15 minutes to 24 hours.
  • It is recommended that deposits and withdrawals be made through the same payment method.

To prevent money laundering, kelaghor monitors all large transactions. Accounts involved in suspicious transactions may be temporarily suspended pending further verification.

Always use the correct reference number when making a deposit. Incorrect details may cause delays in processing your transaction.

🎁 4. Bonus Policy

Kelaghor offers a variety of bonuses and promotions. Each bonus has its own specific terms, but the general rules are outlined below:

  • Each bonus has its own wagering requirement — typically 10x to 30x the deposit + bonus amount.
  • Withdrawals cannot be made directly from the bonus balance.
  • Each promotion may be used only once per person.
  • Any misuse of bonuses or violation of bonus terms will result in the cancellation of the bonus and any associated winnings.
  • Kelaghor reserves the right to modify, suspend, or cancel any bonus at any time.

The welcome bonus is available to new members only and applies to the first deposit. Any attempt to claim the welcome bonus multiple times using the same device, IP address, or payment method will result in all associated accounts being closed.

🎮 5. Gaming Rules

All games on kelaghor are operated through licensed third-party game providers. The following gaming rules apply to all members:

  • Game outcomes are governed by an RNG (Random Number Generator) and are completely fair and unbiased.
  • If a game is interrupted mid-session due to a technical error, we will attempt to recover the bet.
  • Kelaghor is not liable for any losses caused by network issues.
  • Any bet placed after a market has closed in live betting will be considered void.
  • Bets placed at incorrect odds may be cancelled or adjusted by kelaghor following a review.

For Sports Betting, if a match is abandoned or less than 90% of the scheduled play is completed, the bet will be voided and the stake refunded.

🚫 6. Prohibited Activities

The following activities are strictly prohibited on kelaghor and will result in permanent account closure:

  • Creating or operating multiple accounts.
  • Creating an account using false information or someone else's identity.
  • Attempting to abuse bonuses or engage in bonus arbitrage.
  • Playing games using software, bots, or automation tools.
  • Attempting to compromise or undermine the platform's security systems.
  • Money laundering or transacting funds from illegal sources.
  • Threatening or harassing other members.

If prohibited activity is confirmed, all balances will be forfeited and legal action may be taken where necessary.

🔐 7. Privacy Policy

Kelaghor is committed to protecting the privacy of your personal information. To learn more about how we collect, store, and use your data, please visit our Privacy Policy page.

In summary:

  • Your information will never be sold to third parties.
  • Only the information necessary to provide our services is collected.
  • All data is secured with 256-bit SSL encryption.
  • Information may be disclosed to authorities when required by law.

🛡️ 8. Responsible Gaming

Kelaghor is firmly committed to responsible gaming. We believe gaming is a form of entertainment — not a source of income.

  • Account registration by anyone under 18 is strictly prohibited.
  • Members can set their own deposit limits, bet limits, and session limits.
  • Temporary or permanent self-exclusion options are available.
  • If signs of problem gaming appear, the kelaghor support team is available to help.

For more details, visit our Responsible Play page.

🔴 9. Account Closure & Suspension

Kelaghor may suspend or close an account under the following circumstances:

  • If evidence of a terms violation is found.
  • If the information provided is found to be false.
  • If prohibited activity is detected.
  • At the member's own request.
  • For legal or regulatory reasons.

Members may also request account closure at any time through our support team. Any verified balance may be withdrawn prior to closure; however, any bonus balance will be forfeited.

⚖️ 10. Dispute Resolution

In the event of a dispute between kelaghor and a member, the following procedure must be followed:

  • Step 1: Contact our support team via live chat or email. Most issues are resolved at this stage.
  • Step Two: The support team will provide a written resolution within 7 business days.
  • Step Three: If a dispute remains unresolved, an independent third-party mediator may be appointed.

The relevant balance may be held until the dispute is resolved.

🔄 11. Policy Changes

Kelaghor may update these terms and conditions at any time. In the event of changes:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Members will be notified by email or SMS of any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated Terms.

Check this page regularly to stay up to date with our latest policies. If you have any questions, feel free to reach out to our support team.

For any questions regarding these Terms: support@kelaghor.net


Read the Terms? Join kelaghor now

Register by accepting the Terms & Conditions and enjoy the best gaming experience in Bangladesh.


Responsible Gaming

Play games for entertainment, not as a guaranteed source of income. Never bet more than you can afford to lose. Participation on kelaghor is strictly prohibited for anyone under 18. For more information, visit Responsible Play page.


বাংলা